Admissions
Admission process
Our admission process consists of six stages designed to support you from your first contact until the start of classes.
Information request
Contact Caroline Cortés ([email protected]) to request information about the program you are interested in.
Placement test
Online or in person, free of charge. It assesses listening comprehension, reading, written expression, and an oral interview, to place you at the appropriate CEFR level.
Enrollment
Complete the enrollment form and submit the required documentation.
Course or program selection
Depending on the selected program, you will be able to choose your courses during the enrollment process using the same form.
Payment
Make the payment via bank transfer, credit card, or PayPal.
Confirmation
You will receive an email confirming your registration for the course or program.
Prices
| Concept | Price (CLP) | Price (USD) |
|---|---|---|
Spanish Semester Course | $902.500 | $950 |
Intensive Program (2 weeks) | $855.000 | $900 |
Intensive Program (4 weeks) | $1.805.000 | $1800 |
Spanish for Specific Purposes | Customized based on requirements | Customized based on requirements |
Cancellation Policy
All cancellations, to be valid, must be sent in writing to [email protected] and confirmed as received.
- Cancellations sent 45 days before the program start date will not incur any charges.
- Cancellations sent between 15 and 45 days before the program start date will incur a charge equivalent to 50% of the total program cost.
- Cancellations sent less than 15 days before the program start date are non-refundable.
- Force majeure cases will be evaluated individually.
Program start date: is considered to be the date of the first day of classes of the program, the orientation day, or any pre-program activity.
Right of Withdrawal
Students have the right to withdraw from their contract with CEIE at Universidad Adolfo Ibáñez within 14 calendar days, without providing a reason and without penalty. This right applies to contracts entered into remotely (online) or outside the premises of the Center. Withdrawal terminates the contract and entitles the Student to a full refund of all amounts paid, except in the cases expressly excluded.
Withdrawal Period (14 Calendar Days)
The 14-calendar-day period begins on the day after the contract is formalized, that is, the date on which the Center issues the enrollment confirmation and the Student pays the reservation deposit. If the period ends on a Saturday, Sunday, or public holiday, it is extended to the next business day. To meet the deadline, it is sufficient to send the withdrawal notice before the period expires.
Procedure
To exercise the right of withdrawal, send a written notice to [email protected] within the stated period, including your full name, the program you enrolled in, the date of enrollment, and a clear statement of your decision to withdraw from the contract. The Center will acknowledge receipt of your notice and process the refund within the stated time frame.
To make it easier to exercise this right, you may use the following template: "I, [first and last name], residing at [address], hereby give notice of my decision to withdraw from the contract for Spanish language instruction services entered into with CEIE at Universidad Adolfo Ibáñez for the program [program name], formalized on [date]. I request a refund of the amount paid, using the same payment method originally used. Date: [date]. Signature: [signature]." Send it to [email protected] with the subject line: WITHDRAWAL: [program name].
Effects of Withdrawal
Once the right of withdrawal has been validly exercised, the Center will refund all amounts paid in full within a maximum of 14 working days from receipt of the notice, using the same payment method used by the Student, unless otherwise expressly agreed. If, at the express request of the Student, the program began during the withdrawal period, the refund will be proportional to the portion of the service not yet received.
Exceptions
The right of withdrawal does not apply in the following cases: (a) when the service has been fully provided before the 14-day period expires, provided that the Student expressly requested an early start and accepted the loss of the right of withdrawal; (b) when the program start date falls before the end of the 14-day period and the Student expressly consented to this at the time of enrollment; (c) contracts for personalized services developed according to the specifications of the Student, once performance has begun with the consent of the Student.
Payment Methods:
- · International wire transfer (SWIFT). All transfer fees and charges are the responsibility of the applicant.
- · Visa or Mastercard credit card.
- · For programs funded by an institution, special payment or invoicing terms may be arranged, subject to CEIE approval and in accordance with University procedures.
Enrollment Terms and Conditions:
This contract governs the provision of Spanish as a foreign language instruction services by the Centro de Enseñanza Integral del Español (CEIE) at Universidad Adolfo Ibáñez (hereinafter, "CEIE") to the enrolled participant (hereinafter, the "Participant"). The service includes the classes, the teaching materials specified in the program, and the cultural activities described in the information sheet of the program purchased.
Contract Formalization
The enrollment and contract formalization process includes the following steps:
• Submission of an enrollment request through the channels established by CEIE.
• Written confirmation of seat availability from CEIE.
• Payment of 30% of the total program fee as a seat reservation deposit.
The contract will be considered formalized once CEIE has confirmed enrollment in writing and the student has paid the reservation deposit. Enrollment and the seat will be confirmed only upon receipt of this payment.
Courses will be held subject to compliance with the academic and administrative conditions established for each program, including, where applicable, the minimum number of participants. The Center may make justified adjustments to level, schedule, or group composition before the program begins, and the student will be informed in a timely manner.
Pricing and Payment Methods
Program prices are listed in U.S. dollars (USD). CEIE may update its fees for future cohorts or editions of its programs. Once enrollment is confirmed, the price quoted to the student for the corresponding program will be honored.
Payment Schedule:
• Seat reservation: 30% of the total program fee, due upon enrollment confirmation.
• Balance: the remaining 70% must be paid no later than 5 business days before the program start date.
Accepted Payment Methods:
• International wire transfer (SWIFT). All transfer fees and charges are the responsibility of the applicant.
• Visa or Mastercard credit card.
• For programs funded by an institution, special payment or invoicing terms may be arranged, subject to CEIE approval and in accordance with University procedures.
Failure to pay the balance by the established deadline will allow CEIE to cancel the enrollment and release the seat. Any refund of the reservation deposit will be governed by the cancellation and refund terms set forth in this document.
Date Changes
The Participant may request a change to the start date with at least 15 business days’ notice. The change is subject to seat availability and may be made only once per enrollment.
Requests made with less than 15 business days’ notice will be evaluated individually by the Center and are subject to availability and the applicable administrative conditions.
For justified reasons, the Center may change the start date, schedule, group composition, or assigned instructor. Such changes will be communicated to the Participant as far in advance as possible.
If the Center must change the start date or cancel the program, the Participant may choose to join a new available date or group, or request a refund of the amounts paid, as applicable.
Participant Obligations
- • Meet the minimum attendance requirement established for the program.
- • Comply with UAI regulations and the applicable codes of conduct.
- • Complete the level assessment or placement test when required.
- • Promptly report any absence or situation that may affect participation in the program.
- • Pay the full program fee in accordance with the established deadlines and terms.
- • Make responsible use of the facilities, platforms, digital resources, and materials provided by the Center.
CEIE Obligations
- • Deliver instruction in accordance with the academic characteristics of the program purchased, with qualified teaching staff.
- • Provide the resources, spaces, or platforms needed to deliver the program, according to its format.
- • Carry out the academic activities and, where applicable, the cultural activities included in the program, making justified adjustments when circumstances require.
- • Inform the Student in a timely manner of any significant changes to program dates, schedules, instructors, or activities.
- • Issue the corresponding certificate to participants who meet the requirements established for the program.